Communications Sr. Associate at JPMorgan Chase & Co

Home  |  Communications Sr. Associate at JPMorgan Chase & Co

Communications Sr. Associate at JPMorgan Chase & Co

JPMorgan Chase
February 16, 2018
Job Type


We're looking for someone who is both a strong designer and writer, who preferably has corporate experience. You will support executive and specialist communication and knowledge management needs of Service Operations, which includes but is not limited to the following:

  • Divide time between design & writing, working with project teams / business partners
  • Work for the IOC, which is an internal creative resource for the different lines of business within our organization
  • Design & Writing:
    • Write, edit, and format executive communications including presentations, corporate announcements, emails, reports, newsletters and blogs
    • Design creative templates, logos  and graphics for internal groups
    • Design infographics and turn data/reports into visual infographics
  • Relationship management:
    • Identify key stakeholders within / outside of Operations Delivery Management (ODM) and collaborates to achieve results
    • Negotiate conflicting requirements, dates, or resources from different stakeholders to build a coherent plan that is accepted by all
    • Work internally with various departments and key stakeholders to gather information and provide solutions; making recommendations based on impacts and prioritization that leads to improvement of servicing opportunities
    • Facilitate and/or participate in functionally aligned weekly approval meetings to coordinate stakeholder approval on all content
  • Utilize internal readiness process as a basis for analysis for all project work
  • Take on more complex writing assignments, including:
    • Projects requiring close work with executives
    • Large / complex page redesigns
    • Multi-date implementations
  • Adapt to a fast-paced environment and manage multiple priorities across multiple disciplines
  • Perform peer reviews
  • Perform quality review for team’s deliverables


  • Bachelor's or equivalent work experience required
  • Strong writing skills
  • Exceptional editing skills
  • Graphic design skills: Adobe Creative Suite expert level acumen required
  • Quick self-learner
  • Superior verbal, writing, consulting, and relationship building skills
  • Ability to work in fast paced environment, while adhering to strict process and quality standards
  • Discipline to work independently and within a cooperative team environment
  • Aptitude to communicate effectively with executives
  • The skill to work on multiple tasks and projects and to meet deadlines
  • The ability to maintain confidentiality
  • Successful experience with meeting facilitation
  • Aptitude to maintain focus on overall strategic vision
  • Proactive problem solving that provides multiple solutions
  • Ability to prioritize work with little to no supervision
  • General experience using CSS, Java, and Flash experience a plus
  • High competence in Microsoft Office - Excel, Word, PowerPoint, Outlook required
Drop files here browse files ...

Related Jobs

Are you sure you want to delete this file?